Welcome aboard!
Our crew will welcome you
when you come aboard and will accompany you
to your cabin. A welcome drink will be
served in the lounge bar when the crew is
introduced. We will also give you full
information on the cruise and present the
various excursions which punctuate the
journey at our ports of call.
Host(ess)
This person is present
throughout the cruise. S/he will organize
pre-meal games, the evenings and the
aerobics sessions, and will provide you with
information on the places we travel through.
S/he will accompany you on your
"exploratory" walks in certain towns. We
call upon local guides, however, during
excursions and tours.
Entertainment
Apart from the various
ports of call which punctuate your cruise, a
certain number of events and entertainments
will be available depending on the duration
of your cruise: pre-meal games, aerobics,
evening with the crew, gala evening,
dancing...
Shop
Here you will find
postcards, stamps, souvenirs and practical
items.
Cabins
All of our cabins have a
large picture window and are air
conditioned. They are fitted with a bathroom
with shower, washbasin and WC. Bath towels
are provided. For your comfort, they also
have satellite television, radio, a
hairdryer and a safe. Depending on the boat,
our cabins have twin beds, a double bed or 2
beds which can be separated. The voltage on
board is 220V. A telephone allows you to
call other cabins, reach reception or
program your wake-up call, but you cannot
call or be called from outside the boat.
Do not forget to leave your keys at
reception at the end of your cruise.
Drinks cards
Aboard our boats, your
dinks purchases (during meals and at the
bar) are made using drinks cards worth
EURO15 or EURO50. These can be purchased at
the bar during the cruise. When you order
drinks, the value of your order is ticked
off. At the end of the cruise, any value
remaining on the card will be refunded.
Captain
This person is
responsible for navigation and the crew
(sailors, helmsmen). In the event of
climatic variation, the captain alone is
entitled to decide to modify the itinerary
of the cruise. He will also allow you to
visit the bridge.
Purser
This person is
responsible for catering and accommodation
aboard the boat. In a sense, he is the
boat's conductor and is in direct relation
with the passengers. Efficient and discreet,
he will be ever-present and helpful during
your cruise.
Excursions
The excursions offered
are optional. If you did not book them when
booking your cruise, you may do so on board
(find out about all of the excursions
offered on this river at the end of this
document).
Smoking / No Smoking
The entire boat is no
smoking (cabin, dining room, corridors,
reception, etc. The lounge bar is the only
place where a distinction is made between
smoking and no smoking areas.
Doctor
There is no doctor on
board. If needed, the Purser will contact
the closest medical service.
Sun
deck
The
ideal place to enjoy the
fresh air and a
wonderful view of the
landscape. It is laid
out with armchairs and
deck chairs provided
free of charge.
Tipping
Tipping is left to the
discretion of the
customer.
Reception
Reception is manned
every day, morning and
afternoon (except on
boarding and
disembarkation days).
You will be informed of
this on board.
Crew
only...
Certain places are not
open to you for reasons
of safety:
companionways, the fore
and aft decks, the
places behind the ropes.
During maneuvers, going
through locks and in
fog, it is not possible
to visit the bridge.
Catering
All
meals are taken in our
dining room on board
(unless otherwise
stated). The dining room
can serve everyone on
board in a single
sitting at specific
times.
Breakfast is served in
the form of a buffet.
Lunch and dinner are of
French inspiration.
A wine menu is
available, which has
been put together with
Serge Dubs, the best
wine waiter in the
world.
Aperitifs, coffee and
digestives are available
in the lounge bar and
are not included in the
price of your cruise
(likewise for drinks
during meals).